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misa
Level 7
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Message 1 of 4

this content cannot be displayed in a frame.

 

Error installing Total protection on windows 7

 

error

this content cannot be displayed in a frame. To help protect the security of information you enter into this website, the publisher of this content does not allow it to be displayed in a frame

 

Mcafee website and best buy say it's supported

tried changing default browser from IE to Edge to Chrome. Allowed cookies, reduced security level nothing orks.

Uninstalled older version already

rebooted several times.

Called support 4x got disconnected or busy signal 1st 3x

4th time go useless rep kept apologizing, putting me on hold and telling me to upgrade my pc to windows 10. 

So frustrated.

 

3 Replies
misa
Level 7
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Message 2 of 4

Re: this content cannot be displayed in a frame.

Tried to contact someone through chat and this is what I get!


Waiting for technician...
Waiting for technician...

2:13 PM  Connecting...
2:13 PM  Connected. A support representative will be with you shortly.
3:07 PM  Connecting...
3:07 PM  Connected. A support representative will be with you shortly.
End Chat

Useless

AvinashP
Moderator
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Message 3 of 4

Re: this content cannot be displayed in a frame.

Hi @misa,

We understand your concern, we are truly sorry for the inconvenience caused. We request you to access the below article on McAfee Security Software to know more about the product and its support for your Operating System.

McAfee system requirements for Windows 

Thanks,
Avinash.

misa
Level 7
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Message 4 of 4

Re: this content cannot be displayed in a frame.

That is not helpful at all. 

Best Buy says Windows 7 is supported.

And your site has troubleshooting steps for Windows 7.

None of the reps even try to help.  Nobody understands why I'm getting this internet error or how to configure my system. 

Everyone just keeps spewing the same line... I'm sorry, upgrade your pc.  They don't even try.

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