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wahjr1966
Contributor
Message 1 of 3
‎09-05-2022 02:18 AM

What Gives?

I am receiving a daily error message on my computer's maintenance report (Reliability Monitor) that mfevtps.exe has "Stopped working."  I am not Bill Gates, and I don't understand 1/2 of what the report says.  I started receiving this error on August 12th after months of error-free computing.  All I know is that it is McAfee-related.  I am running Windows 11.  Does anyone have any insights on how to remedy his issue? 

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2 Replies
Nagesh_G
Moderator
Moderator
Message 2 of 3
‎09-05-2022 03:02 AM

Re: What Gives?

Hi @wahjr1966 ,

 

Greetings from Mcafee,

 

Kindly try uninstalling the Mcafee and reinstall the software and update us the outcome .

Regards

Nagesh G

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wahjr1966
Contributor
Message 3 of 3
‎09-08-2022 12:01 PM

Re: What Gives?

Nagesh G,

I uninstalled McAfee Total Protection and reinstalled the same.  However, the problem continues on.  Here is what the error message looks like:

Faulting application name: mfevtps.exe, version: 22.4.0.226, time stamp: 0x62544e14
Faulting module name: CRYPT32.dll, version: 10.0.22621.580, time stamp: 0xf88e9ce4
Exception code: 0xc0000005
Fault offset: 0x000000000001ff72
Faulting process id: 0x0x554
Faulting application start time: 0x0x1D8C250EF312EB6
Faulting application path: C:\WINDOWS\system32\mfevtps.exe
Faulting module path: C:\WINDOWS\SYSTEM32\CRYPT32.dll
Report Id: 35815cf4-7daa-4602-8e8f-46f9a1480d0b
Faulting package full name:
Faulting package-relative application ID:

I certainly appreciate your time and effort in helping solve this problem.
 

 

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