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joiy1
Contributor
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Message 1 of 4

VPN - you reached your limit but I didn't

 I reached out to McAfee customer service they removed 2 devices and so I get two more devices to be activated but I still not able to use the VPN.

1. already installed VC++.

2. already removed McAfee with MCPR tool and reinstalled

but still I don't have a VPN

McA VPN reach.png

 

3 Replies
Venkat_YM
Moderator
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Message 2 of 4

Re: VPN - you reached your limit but I didn't

Hi @joiy1 

Greetings from McAfee.

We are sorry for the inconvenience caused. We understand your concern, we kindly request you to access the article below on VPN device limit issue.

McAfee VPN error messages on Windows

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Venkat

joiy1
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Message 3 of 4

Re: VPN - you reached your limit but I didn't

I already did all of it , still not able get the VPN . usually customer care phone call takes care of it but not sure what is going as I'm not able to get hold of a tech rep.

Re: VPN - you reached your limit but I didn't

Hi @joiy1 ,

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,
Smita

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