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VPN has just disappeared from the total protection application on pc

I have already tried uninstalling and reinstalling but still to no avail. Any idea what has happened because my plan does include VPN.

3 Replies

Re: VPN has just disappeared from the total protection application on pc

Hi @Butterknife_28 

Greetings from McAfee

We are sorry for the inconvenience

Kindly refer the below knowledge base article for more information.

McAfee VPN Services in India

We recommend that you contact our consumer chat support using below link

McAfee Consumer Chat Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Hari

Re: VPN has just disappeared from the total protection application on pc

I don't live in india or never been to india, so why does this effect me?

Re: VPN has just disappeared from the total protection application on pc

Hi @oil-pasta ,

Sorry for the inconvenience caused.

we would like to inform you that upon cheking your subscription we found that you have got McAfee Total Protection - 1 Device license and it doesn't have VPN feature included. 

Therefor the VPN feature is not reflecting Under McAfee UI in your PC. we request you to kindly upgrade your subscription with inclusion of VPN feature to use VPN further.

Regards,
Smita

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

 

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