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malin
Contributor
Message 1 of 2
‎03-10-2022 09:12 AM

VPN activation problems

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Hi, i have tried to turn VPN on, on my android phone but, when I swipe the VPN unlock button, it says 'turning on' but then nothing happens and it stays locked. I have tried this from home with my wifi on and off.

thankyou.

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1 Solution

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Hari_durairaj
Moderator
Moderator
Message 2 of 2
‎03-10-2022 12:55 PM

Re: VPN activation problems

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Hi @malin 

Greetings from McAfee.

We are sorry for the inconvenience caused. We request you to uninstall and reinstall the McAfee. The latest version of McAfee is V6.6. Also try turning on the VPN while using mobile data. If the issue still persists, kindly share us the device details , McAfee version and screenshot of the issue. Update us the outcome.

How to uninstall McAfee Security apps on Android

How to download and install McAfee consumer products

 

Kindly follow the above links to uninstall and reinstall McAfee. If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Hari

 

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1 Reply
Hari_durairaj
Moderator
Moderator
Message 2 of 2
‎03-10-2022 12:55 PM

Re: VPN activation problems

Jump to solution

Hi @malin 

Greetings from McAfee.

We are sorry for the inconvenience caused. We request you to uninstall and reinstall the McAfee. The latest version of McAfee is V6.6. Also try turning on the VPN while using mobile data. If the issue still persists, kindly share us the device details , McAfee version and screenshot of the issue. Update us the outcome.

How to uninstall McAfee Security apps on Android

How to download and install McAfee consumer products

 

Kindly follow the above links to uninstall and reinstall McAfee. If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Hari

 

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Reply
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