Hi, i have tried to turn VPN on, on my android phone but, when I swipe the VPN unlock button, it says 'turning on' but then nothing happens and it stays locked. I have tried this from home with my wifi on and off.
thankyou.
Solved! Go to Solution.
Hi @malin
Greetings from McAfee.
We are sorry for the inconvenience caused. We request you to uninstall and reinstall the McAfee. The latest version of McAfee is V6.6. Also try turning on the VPN while using mobile data. If the issue still persists, kindly share us the device details , McAfee version and screenshot of the issue. Update us the outcome.
How to uninstall McAfee Security apps on Android
How to download and install McAfee consumer products
Kindly follow the above links to uninstall and reinstall McAfee. If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
Regards,
Hari
Hi @malin
Greetings from McAfee.
We are sorry for the inconvenience caused. We request you to uninstall and reinstall the McAfee. The latest version of McAfee is V6.6. Also try turning on the VPN while using mobile data. If the issue still persists, kindly share us the device details , McAfee version and screenshot of the issue. Update us the outcome.
How to uninstall McAfee Security apps on Android
How to download and install McAfee consumer products
Kindly follow the above links to uninstall and reinstall McAfee. If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
Regards,
Hari
New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.
Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership: