cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
malin
Level 7
Report Inappropriate Content
Message 1 of 2

VPN activation problems

Jump to solution

Hi, i have tried to turn VPN on, on my android phone but, when I swipe the VPN unlock button, it says 'turning on' but then nothing happens and it stays locked. I have tried this from home with my wifi on and off.

thankyou.

1 Solution

Accepted Solutions

Re: VPN activation problems

Jump to solution

Hi @malin 

Greetings from McAfee.

We are sorry for the inconvenience caused. We request you to uninstall and reinstall the McAfee. The latest version of McAfee is V6.6. Also try turning on the VPN while using mobile data. If the issue still persists, kindly share us the device details , McAfee version and screenshot of the issue. Update us the outcome.

How to uninstall McAfee Security apps on Android

How to download and install McAfee consumer products

 

Kindly follow the above links to uninstall and reinstall McAfee. If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Hari

 

View solution in original post

1 Reply

Re: VPN activation problems

Jump to solution

Hi @malin 

Greetings from McAfee.

We are sorry for the inconvenience caused. We request you to uninstall and reinstall the McAfee. The latest version of McAfee is V6.6. Also try turning on the VPN while using mobile data. If the issue still persists, kindly share us the device details , McAfee version and screenshot of the issue. Update us the outcome.

How to uninstall McAfee Security apps on Android

How to download and install McAfee consumer products

 

Kindly follow the above links to uninstall and reinstall McAfee. If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Hari

 

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community