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Nicola37
Contributor II
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Message 11 of 17

Re: Trouble installing Total Protection 2022

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Hi, I'm in the UK, I've rung the official McAfee tele phone number supplied on internet (freephone) here - 0800 368 9316 - I've asked them if there is a fee for help and they said always a fee. I stated that other people havent been charged and they cut me off.....

arunkn09
Contributor II
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Message 12 of 17

Re: Trouble installing Total Protection 2022

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Well I contacted the support through chat.
arunkn09
Contributor II
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Message 13 of 17

Re: Trouble installing Total Protection 2022

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What issues are you facing? Maybe I can help.
Nicola37
Contributor II
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Message 14 of 17

Re: Trouble installing Total Protection 2022

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Thanks for offering to help. I was surprised they would charge £100 to help with a £15 protection! I have worked it out myself now actually..... was curious and angry about the charge 

arunkn09
Contributor II
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Message 15 of 17

Re: Trouble installing Total Protection 2022

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Haha that was funny how could they charge you for this. Anyway, thank you for sharing your experience with me.
WaltH
Contributor II
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Message 16 of 17

Re: Trouble installing Total Protection 2022

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No, I did not pay for help. It may be different where I live in the USA.

Peacekeeper
Esteemed Contributor III
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Message 17 of 17

Re: Trouble installing Total Protection 2022

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You have rung a scam site McAfee support is free.  Been using McAfee for 25 years and a helper here past 20 years and I can confirm their support is free. 

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