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ITTT
Contributor
Message 1 of 3
‎09-20-2022 12:39 AM

Total Protection wont update - offline

Hi

I am online (I can access content and write this question) but since yesterday when ever I try to update Mcafee it keeps saying "It looks like your offline". I have tried rebooting my Windows 10 laptop,  I have 100GB+ spare space diskspace , Windows O/S is patched up, I tried cleared my cache etc but no luck.

Anyone have any idea please?

Thanking you in advance

2 people had this problem.
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2 Replies
Hari_durairaj
Moderator
Moderator
Message 2 of 3
‎09-20-2022 01:08 AM

Re: Total Protection wont update - offline

Hi @ITTT 

We regret for the inconvenience caused.

Kindly let us know the following details to assist you on this issue.

  • Operating system version
  • McAfee version
  • Screen shot of the issue

Alternatively, you can always contact chat support using the link below for immediate assistance or call our helpline number 24/7 (866-622-3911)US.

McAfee Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Hari

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ITTT
Contributor
Message 3 of 3
‎09-20-2022 01:24 AM

Re: Total Protection wont update - offline

Thank you for your prompt response.

O/S : Windows 10 pro build 19044

Mcafee Version: 16.0 build 16.0.R48

Error msg is attached.

 

Look forward to your response

thank you

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