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wmcole
Level 8
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Message 1 of 2
‎12-30-2020 04:44 PM

Spam Protection Partially Inoperative

After a recent update I started seeing [SPAM] added to the subject line of a newsletter for an organization I belong to and have received for years with no problem.  These emails now hace "X-MSKTag:  [SPAM]" added to the header as well as the tag for the subject line.

I use Thunderbird latest version (maintained with auto-update currently "78.6.0 (32-bit)"). There is a "McAfee Anti-Spam" sub-folder in the primary account folder WHICH IS NOT "Local Folders", the Tbird default email folders I do not use.

In Tbird menu, Tools->Add-ons Extensions tab there is no entry for McAfee.  I believe there had been before I had to completely remove and re-install McAfee for other issues last year.  There is also no McAfee related buttons, menu or context menu options etc. which I can use to designate this newsletter to McAfee as "Not SPAM".

BUGS:

  1. In McAfee Total Protection Settings->Anti-Spam->Email Processing, "Move email to the Anti-Spam folder is checked, but instead the email remains in the inbox.
  2. In McAfee Total Protection Settings->Anti-Spam->Anti-Spam Toolbar, the boxes for both Outlook and Thunderbird are checked, but no McAfee anti-spam toolbar appears in TBird.

Please forward these bug reports to the development team for fix or, if McAfee Total Protections is not fully compatible with Thunderbird v 78, advise me so I can turn off McAfee anti spam and move to a product that is compatible with Thunderbird.

 

 

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siddharth_r
McAfee Retired
McAfee Retired
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Message 2 of 2
‎12-30-2020 07:44 PM

Re: Spam Protection Partially Inoperative

Sorry for the inconvenience  caused. Please refer the  following article for McAfee anti spam supports

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