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Huan
Level 7
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Message 1 of 4

Refund: Wrong Currency Charged and Unwanted Subscription

Hi Mcafee,

I am currently facing the wrong currency charged for my subscriptions on two of the same items. I am confirmed that I want my Total Protection if you are willing to change to the right currency. If this is impossible, I would like a refund for both subscriptions. 

Please contact me as soon as possible.

3 Replies
Bharani_BD
Moderator
Moderator
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Message 2 of 4

Re: Refund: Wrong Currency Charged and Unwanted Subscription

Hi @Huan 

We regret to hear you opted for a refund. Please contact our customer support team to proceed further with the refund request. Click the link below to contact support.

https://service.mcafee.com/?page=shell&shell=contact-support&contact-support=cs-requestarefund 

Thanks & Regards
Bharanidharan S

Huan
Level 7
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Message 3 of 4

Re: Refund: Wrong Currency Charged and Unwanted Subscription

Hi @Bharani_BD ,

I tried that again and again and again. It did not work. The link attached is what lead me here. The only thing that is the closest I get to the customer support team now, is your reply.

Can you please sort it out? This has taken up a lot of time and effort, I just want my refund.

Huan
Level 7
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Message 4 of 4

Re: Refund: Wrong Currency Charged and Unwanted Subscription

I have found a number at https://service.mcafee.com/?page=shell&shell=contact-support&contact-support=cs-assisttypes but the number is incomplete and unavailable.
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