My browser bookmark icons change!

[TerryWall0648]

Good afternoon! We've been using the Total Protection package for a few years. One of the annoyances that I deal with is when the program does its periodic virus scans, when finished, all of the bookmark icons (".ico") change to a default "globe" icon. Why does this happen, and is there any fix for this? It's a real pain in the butt! My browser of choice is Google Chrome.

Thank you.

[Former Member]

Hi @TerryWall0648 

We are sorry that your virus scan changes the bookmark icons in your Google Chrome browser. Please let us know what McAfee version installed in the computer.

[TerryWall0648]

Re your email reply...

Total Protection Version 16.0   Release Name: 16.0 R24

Security Center: Affld: 1249     Build: 18.4.139     Last Update: 2/22/2020     Version: 18.4

Hope that helps!

~Terry

[Former Member · Accepted solution]

Hi @TerryWall0648 

Please backup the Google Chrome data and uninstall Google Chrome completely and restart your system. Reinstall Google Chrome and import the backed files and please check the issue.