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TerryWall0648
Level 7
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Message 1 of 4
‎05-08-2020 04:50 PM

My browser bookmark icons change!

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Good afternoon! We've been using the Total Protection package for a few years. One of the annoyances that I deal with is when the program does its periodic virus scans, when finished, all of the bookmark icons (".ico") change to a default "globe" icon. Why does this happen, and is there any fix for this? It's a real pain in the butt! My browser of choice is Google Chrome.

Thank you.

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Former Member
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Message 4 of 4
‎05-12-2020 12:43 PM

Re: My browser bookmark icons change!

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Hi @TerryWall0648 

Please backup the Google Chrome data and uninstall Google Chrome completely and restart your system. Reinstall Google Chrome and import the backed files and please check the issue. 

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Former Member
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Message 2 of 4
‎05-09-2020 05:16 AM

Re: My browser bookmark icons change!

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Hi @TerryWall0648 

We are sorry that your virus scan changes the bookmark icons in your Google Chrome browser. Please let us know what McAfee version installed in the computer.

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TerryWall0648
Level 7
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Message 3 of 4
‎05-09-2020 08:12 AM

Re: My browser bookmark icons change!

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Re your email reply...

Total Protection Version 16.0   Release Name: 16.0 R24

Security Center: Affld: 1249     Build: 18.4.139     Last Update: 2/22/2020     Version: 18.4

Hope that helps!

~Terry

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Former Member
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Message 4 of 4
‎05-12-2020 12:43 PM

Re: My browser bookmark icons change!

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Hi @TerryWall0648 

Please backup the Google Chrome data and uninstall Google Chrome completely and restart your system. Reinstall Google Chrome and import the backed files and please check the issue. 

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