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DCBelnap
Contributor
Message 1 of 2

McAfee Total Security for Families not really for families

The advertising for Total Protection gives two options, Family and Individual. I purchased the Family edition, thinking that I would be able to link multiple accounts for my spouse and children and manage their devices using my account as the administrator. Logging into McAfee, they even invite me to send download links to others via email. What they do not state is that I have to provide my credentials so everyone in my family, spouse and kids, can log into my McAfee account to activate the subscription. If my children have my credentials, that defeats the entire purpose of McAfee Safe Family because all they need to do is access my McAfee account through my Total Protection account and disable or change Safe Family. Support's suggestion is to change my password after installing McAfee on my family's devices. Please allow linked accounts for family accounts.

1 Reply
GaneshR
Moderator
Moderator
Message 2 of 2

Re: McAfee Total Security for Families not really for families

Hi @DCBelnap 

Thank you for contacting McAfee

McAfee Total Protection family subscription covers more number of devices and for individual subscription it covers single device only. With unlimited devices in the subscription you can install McAfee on all the devices and for activation purpose McAfee registered email need to be added. 

This is as per design and after activating Safe Family you need to create child account and provide required access, then install it on child device with child credentials so that you can track all the activities performed by child user on their devices.

Regards

Ganesh Raju R

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