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Ramaz
Contributor
Message 1 of 4
‎10-20-2022 11:08 AM

McAfee AlertViewer (Not responding)

I struggle with this issue for more than one month. I downgraded from Windows 11 pro to Windows 10 pro on my portable and desktop hoping that is just a Windows 11 issue. I uninstalled and reinstalled additional software that might create conflicts. After all this work, to my disappointment even with Windows 10, the issue reappeared.

It is hard to understand why the McAfee engineers after all these complaints are not able to fix the issue.

Bottom line, there is no security provided when the alerts cannot be displayed. I might have a virus or intrusion as well, how can I know if the AlertViewer is not responding?

 

2 people had this problem.
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3 Replies
Edward_Franso
Moderator
Moderator
Message 2 of 4
‎10-20-2022 11:33 AM

Re: McAfee AlertViewer (Not responding)

Hi @Ramaz 

Sorry for the inconvenience caused!

Kindly uninstall 3rd party Antivirus and reinstall the McAfee software.

Open McAfee and open settings go to firewall and select as recommended, if issue
persists please let us know.

Alternatively, You can always contact the chat support using below link for immediate assistance.

McAfee Support

Regards,
Edward Franso 

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Ramaz
Contributor
Message 3 of 4
‎10-20-2022 11:39 AM

Re: McAfee AlertViewer (Not responding)

I would say that the robots took over McAfee. I just received an answer from a moderator who didn't bother to read my post. FYI I uninstalled and installed again "by the book" everything, including the operating system. After all the work the issue is still reappearing, so for me is quite clear, it is from the McAfee software. And you, the robot, stay away. I would like to speak with a specialist if there is any at McAfee. Thanks.

PS I am a McAfee customer for more than twenty years, just in case I am boring you.

 

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Mlindos
Contributor II
Message 4 of 4
‎11-06-2022 01:21 AM

Re: McAfee AlertViewer (Not responding)

Had this problem and reported it on 19 May 2022 (SR 1-107987411). Mcafee came back on 27 September to inform me the problem was resolved. I tested the updated version and it worked for a few days but the problem resumed again days later. After scanning all the posts reporting this problem in this forum it is safe to say they do not have solution for this.

My renewal is up in a few days and I've already begun testing Norton 365, seem pretty good and has no issues, that's where I am signing up.

 

Good luck with this but don't hold your breath

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