Hi;
My installation failed with the following message:
Sorry - we couldn't install your McAfee protection. The following components failed to install:
Module Core
I tried everything...Windows 11 is up to date, Preinstall tool, cleared temp files and deleted files from c:/program files/program files x86/program data. Tried again same error.
Running Windows 11 Home, version 21H2, OS Build 22000.675
Processor: Apple M1, System type 64-bit operating system, Parallels ARM Virtual Machine
Please advise on my situation. Thank You.
Hi @Win11user
Kindly start installation after performing below steps:
Alternatively, You can always contact the chat support using below link for immediate assistance.
Regards,
Sudharsanam G
Hi,
I downloaded the Pre-Install Tool (Solution 1) and followed your instructions.
Tried again. Installation failed; same error (Module Core).
Watched the Youtube video from Document ID: TSI02268 and followed steps in
Solution 2 Enabling the Administrator Account - installation failed; same error
Solution 3 Run the MCPR Tool - installation failed; same error.
Please advise next steps. Thank you.
I already installed McAfee on my other Dell, which is identical.
My computer is new and a Dell Inspiron running Qualcom Snapdragon 8cx gen 2. And I purchased McAfee Premium Individual tat covers all my computers.
In other words I purchased 2 identical Dells and see no reason why there is a installation issue.
I ran the tool but the same error repeats, installation cannot continue.
What do you suggest I do to complete installation.
Thank you.
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