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Re: Important: your Email Address was found on the Dark Web

Here is a snip of the pop up on the screen

Allwyn_GI
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Message 32 of 40

Re: Important: your Email Address was found on the Dark Web

Hi @thehighpriestes @ChrisHamilton

The screenshot attached by @ChrisHamilton is a McAfee popup to enroll and monitor your email in dark web using McAfee ID protection services.

Regards,

Allwyn I

Re: Important: your Email Address was found on the Dark Web

I think I have worked out why this is happening, I noticed I only began receiving this pop up after installing McAfee Web Boost to my browser. I'm going to remove it because it might contain a virus that is allowing hackers to gain access. I don't trust McAfee anymore!

Imical1
Level 8
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Message 34 of 40

Re: Important: your Email Address was found on the Dark Web

I seem to have Web Boost, but it says that it's OFF. When I try to switch it on, it just says 'No videos stopped yet' and 'Nothing to report'. It also says that it's still OFF after this. Don't know if that's any help. The pop-ups could have started when I first tried this a few weeks ago, but I couldn't say for sure. I have had 11 data breaches according to the pop-up, so I think I'm going to put up with it, in case it goes up to 12.

Re: Important: your Email Address was found on the Dark Web

Okay I turned off McAfee Web Boost and found it still happening which then made me think it's the McAfee SiteAdvisor. So I have re-installed Web Boost and deleted the Site Advisor. So far, I have not had one single pop up about the Dark Web since I removed the Site Advisor, so that's where it's coming from.

Magesh
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Message 36 of 40

Re: Important: your Email Address was found on the Dark Web

Hi All, 

We request you to follow the steps mentioned in the Article below and update us the outcome. 

How to fix identity breaches

Thanks,

Mor45
Level 7
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Message 37 of 40

Re: Important: your Email Address was found on the Dark Web

Nice link .

Takes me to the forum where you just posted.

Re: Important: your Email Address was found on the Dark Web

Definitely was Site Advisor 

Ever since I deleted it, l no longer get that popup. 

Re: Important: your Email Address was found on the Dark Web

@thehighpriestes 

We request you to follow the article which will help you in this regard. 

Regards
Siva N

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
Imical1
Level 8
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Message 40 of 40

Re: Important: your Email Address was found on the Dark Web

All hail the High Priestess, who is actually trying to answer the question.

Shame on the MacAfee employees for clearly not understanding the real issue and just sending us to the same old support site. We're all capable of finding that!!

Dear High Priestess: please can you confirm that the attached is what you mean? It seems to be called WebAdvisor on my version. There is a choice of things to switch off - please advise.

My worry is that turning any of this off will lose a lot of other protection as well.

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