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Karlos
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Message 1 of 5
‎10-11-2021 06:44 PM

Huawei P30 - Total Protection App

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Google Play Store is telling me the McAfee Android version is incompatible with a Huawei P30. Is this a known issue? why when all my other Android and iPhone devices it installs with no problem.

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Bharani_BD
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Message 2 of 5
‎10-11-2021 09:21 PM

Re: Huawei P30 - Total Protection App

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Hi @Karlos 

Huawei devices are currently not compatible with McAfee Mobile security application. Please refer the below article for more information.

Article 

Thanks & Regards
Bharanidharan S

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Bharani_BD
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Message 3 of 5
‎10-11-2021 09:22 PM

Re: Huawei P30 - Total Protection App

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Hi @Karlos 

Huawei devices are currently not compatible with McAfee Mobile security application. Please refer the below article for more information.

Article 

Thanks & Regards
Bharanidharan S

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Bharani_BD
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Message 2 of 5
‎10-11-2021 09:21 PM

Re: Huawei P30 - Total Protection App

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Hi @Karlos 

Huawei devices are currently not compatible with McAfee Mobile security application. Please refer the below article for more information.

Article 

Thanks & Regards
Bharanidharan S

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Bharani_BD
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Message 3 of 5
‎10-11-2021 09:22 PM

Re: Huawei P30 - Total Protection App

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Hi @Karlos 

Huawei devices are currently not compatible with McAfee Mobile security application. Please refer the below article for more information.

Article 

Thanks & Regards
Bharanidharan S

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billy2
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Message 4 of 5
‎12-20-2021 02:48 PM

Re: Huawei P30 - Total Protection App

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it was all fine for 2 years and it stopped working just 2 days ago. and yes it was installed on my huawei p30 lite by mcafee tech support agent since i had the phone , since new ? i am puzzled by your answer , please comment , thank you

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littlesmithy
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Message 5 of 5
‎06-22-2022 10:02 AM

Re: Huawei P30 - Total Protection App

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I agree, the answer given is not sufficient. 

 

Both true key and total protect were both working on my Honor 9 x lite just two days ago. Now they are not compatible with the play store.

 

I don't think that both huawei and mcafee understand that it is the end user that suffers in this little game they are playing with each other. I do not want to abandon my mcafee subscription, but I will unless something is done about it sharply and go to one of their rivalks. 

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