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DaveM1785
Level 8
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Message 1 of 10

How to get rid of popups?

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I am constantly getting popups such as the one in the attached picture and advertisements to renew (which is in due for 3+ months) that I can not get rid of without opening the McAfee main screen. the popups show only part of the message and there is no visible "X" to click on to close the message. Sometimes the popups will go away after 15-20 minutes if I do nothing, but the ads do not go away until I restart the PC. I am running Windows 10 build #21H1 which is current with Windows Update. What do I need to do to fix this problem?

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DaveM1785
Level 8
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Message 6 of 10

Re: How to get rid of popups?

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I have cleared ALL of the check boxes and everything else I can find. I have not received any replies to this post that resolve my problem. Since McAfee can not or will not provide a solution to remove the excessive invasive interruptions, I will interrupt thier corporate and stock holder profits with my refusal to purchase another year's use of this product. If anyone else wishes to respond similarly to McAfee's poor support, they can do so by going to their account and deleting charge card information to block the auto-billing.

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DaveM1785
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Message 2 of 10

Re: How to get rid of popups?

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I just had a new problem trying to view my own post - I got the error messages in the 2nd and 3rd attachments in my web browser which is Firefox build #95.02. To get back to my post after receiving the errors, I had to close and restart Firefox. Before restarting Firefox, I did clear the cache knowing that sometimes fixes problems. What is causing this and how to I fix it?

DaveM1785
Level 8
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Message 3 of 10

Re: How to get rid of popups?

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This is the second Firefox error.

cyberdude
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Message 4 of 10

Re: How to get rid of popups?

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hello @DaveM1785 

have you tried the following;

if you go to the main screen of mcafee, there is on the left side almost at bottemside a gear/setting option.

if you click on this it opens a next menu and click on general settings.

there is a selection for informative alerts.

click on this and disable the option if not already done so.

maybe this will reduce the alerts you are getting ?...........

greetings

Wilhelmus
Level 8
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Message 5 of 10

Re: How to get rid of popups?

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i have the same problem and yes all boxes are unmarked it started proxy 2 a 3 weeks ago very very annoying ... keep getting those different pop -ups...    and do not ant to have less informative pop-ups i do not wan those pop -ups at all they do interfere when you doing stuff.. like it takes focus away from the pointer .. Please change back to the way we can dis able all those pop-ups!!!!

DaveM1785
Level 8
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Message 6 of 10

Re: How to get rid of popups?

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I have cleared ALL of the check boxes and everything else I can find. I have not received any replies to this post that resolve my problem. Since McAfee can not or will not provide a solution to remove the excessive invasive interruptions, I will interrupt thier corporate and stock holder profits with my refusal to purchase another year's use of this product. If anyone else wishes to respond similarly to McAfee's poor support, they can do so by going to their account and deleting charge card information to block the auto-billing.
Wilhelmus
Level 8
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Message 7 of 10

Re: How to get rid of popups?

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good day @cyberdude

 

we do not want the pop ups reduced we  want  the option to turn them completely off!!!!!!

This is a annoying thing and when you look back in the data base same problem that there was with it 11 years ago!!!!!! with those informative warning pop ups just give a way to disable!

Wilhelmus
Level 8
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Message 8 of 10

Re: How to get rid of popups?

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here a other

Wilhelmus
Level 8
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Message 9 of 10

Re: How to get rid of popups?

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here you see all unchecked

cyberdude
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Message 10 of 10

Re: How to get rid of popups?

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thanks for yiour update.

my previous answer to deactivate informative alert was attemt to help on issue but seems not helpfull.

i have no further options to help on this issue unfortunate.

you could try new posting on issue and see if mcafee mod has response...........

greetings

 

 

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