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How do I make Total Protection stop quarantining files important to the games I play?

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I've been to the quarantine section, and while it does have an option to restore quarantined files, there's nothing there about adding exceptions.

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Nagesh_G
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Message 4 of 4

Re: How do I make Total Protection stop quarantining files important to the games I play?

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Hi @Gordon2 ,

 

Greetings from Mcafee,

Kindly refer this Article to know more about the issue . after trying all the steps if the issue persist kindly contact out Support  for further Assistance.

 

Regards

Nagesh G

 

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marcd
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Message 2 of 4

Re: How do I make Total Protection stop quarantining files important to the games I play?

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Normally restoring the quarantined files removes it fromt he quarantine threat list and creates an exception so this file no longer shows as a threat during a scan, please let us know if the same files you are restoring are still coming up as a threat during the scans.

Thanks,

Gordon2
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Message 3 of 4

Re: How do I make Total Protection stop quarantining files important to the games I play?

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same file keeps being quarantined continually having to restore and reinstall

Nagesh_G
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Message 4 of 4

Re: How do I make Total Protection stop quarantining files important to the games I play?

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Hi @Gordon2 ,

 

Greetings from Mcafee,

Kindly refer this Article to know more about the issue . after trying all the steps if the issue persist kindly contact out Support  for further Assistance.

 

Regards

Nagesh G

 

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