I am trying to turn on the firewall after a brand new installation of Total Protection to a brand new MacBook (Monterey 12.0.1) however the firewall will not turn on. Also when trying to run a scan McAfee crashes out (unexpected termination no error codes) I am having similar problem on my old MacBook which is running big Sur. Have tried follow any guidance to resolve these problems but so far no joy. Can anyone help please?
We regret for the inconvenience. Kindly refer the below article that has instructions on how to enable firewall.
Also try the below steps
Open system preferences> Security& Privacy> Click on Allow for McAfee and check issue status.
Alternatively, You can always contact the chat support using below link for technical assistance.
Thanks. Have to say the article is the best as the screen shots and instructions are either out of date or unclear. e.g Click on the M button on the menu bar - there isn't such a thing on the Mac or at least not for Total Protection. However was able to find within the system preferences, general tab of the Mac, that Mcafee extensions were blocked - removing that block resolved the firewall problem for both laptops and the older one, running running Big Sur, can now also run scans. The new MacBook running. Monterey on the other hand is failing with an unexpected Total Protection error. I can click into the report and get lots of info, but meaningless to me.
So to be clear full scan still not working with Monterey
Please check if the Mac inbuild firewall is On from system preferences>>security & privacy>>firewall, turn it off if it is enabled. check if there is any third party antivirus programs and try enabling the firewall.
Thanks & Regards
I am having the same problem on Monterey. Fixed the Firewall issue by allowing the block to be cleared but now anytime I try and run a scan, it crashes McAfee and I have to reopen it. I mean its really not standing up to why I got it, so I had Anti-Virus, even though I know Macs aren't exactly the same as Windows when it comes to viruses, but those hackers around the world are getting closer. Anyway, maybe one day McAfee will get back to fixing this, I mean after all Monterey has been out for awhile and the M1 I have has been out for well over a year, so this problem really shouldn't exist. Cross my fingers that maybe we'll get a fix, or I'll find one somewhere else.
New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.
Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership: