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AR1000
Level 7
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Message 1 of 4

Email problem in outlook2010

Hello 

I am using outlook2010 in windows7 laptop.

I create new email with an email address  xyz@gmail.com       This is not the real email address but an example.

then hit send email....This email goes to the    Outbox folder in outlook.

I have a look at this email by opening it , I see the email address changes to  ( shops opening ) , let us say . But if you hover over the email address you will see underneath xyz@gmail.com

From my little research, I have noticed some people calling this spoofing...

I used Total McAfee protection to scan the laptop many times over a week but finds nothing.

Can anybody suggest a solution please ?

thank you & best wishes

AR1000

ps:- I hope, I have followed the right protocol as this is my first message...

 

 

 

3 Replies
Madhan
McAfee Retired
McAfee Retired
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Message 2 of 4

Re: Email problem in outlook2010

Hello @AR1000

Please let us know the McAfee Anti Virus & Windows Version running on your Laptop. Please update the product and run a scan again.

Also, check if there are any pending Windows Updates and update them.

Regards,
Madhan M

AR1000
Level 7
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Message 3 of 4

Re: Email problem in outlook2010

Hello

I am using windows7 home edition.....up to date.

Also McAfee Total Protection for antivirus protection...up to date.

laptop has been scanned several times but found nothing....

thank you....

Madhan
McAfee Retired
McAfee Retired
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Message 4 of 4

Re: Email problem in outlook2010

Hello @AR1000 

Thanks for the information. Please provide few screenshots of this issue so that we can check and help you further.

Regards,
Madhan M

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