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Disappeared Vaults

I have had Mcafee Vaults X, Y and Z on my Acer Aspire for a number of years and could access them using Windows Explorer. Now all that appears is the System Folder icon and when I click on it I am invited to create a new vault. How can I retrieve my existing vaults?

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Magesh
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Re: Disappeared Vaults

Hi @WicklowPaddy 

Please let us know the below information to assist you better. 

Does the system had any recent OS update?

What is the current McAfee version installed on the device?

Were you able to create new vault ?

Try searching for .vault file extensions from the file explorer and update us the outcome.

Regards

Magesh J

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