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srvalentine
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Message 1 of 3
‎04-26-2021 08:30 AM

Consumer Total Protection 16.0 R31 Cannot pause scans

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Before 16.0 R31, I could pause full scans. !6.0 R31 (new user interface) does not allow scan pauses, only cancel or background scan. Pausing was useful during full scans because McAfee virus scan CPU utilization prevents using the PC for anything else. Now my choices are basically cancel the full scan or wait for a full scan to complete. Full scans can tale up to 1.5 hours.

Is there a setting that will allow the pausing of the scans?

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Rajiv__s
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Message 2 of 3
‎04-27-2021 01:43 AM

Re: Consumer Total Protection 16.0 R31 Cannot pause scans

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Hello @srvalentine ,

Even in R31there should be an option to pause the scan, if you are not sure kindly try to reinstll the application and then check even after that you cant find the option to pause the scan, please reply to this post along with the screenshot of the scan page.

The steps for Uninstall & Reinstall are as below.

Removal of McAafee from a PC running Windows

How to download and install McAfee consumer products

Regards,
Rajiv S

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Rajiv__s
McAfee Retired
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Message 2 of 3
‎04-27-2021 01:43 AM

Re: Consumer Total Protection 16.0 R31 Cannot pause scans

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Hello @srvalentine ,

Even in R31there should be an option to pause the scan, if you are not sure kindly try to reinstll the application and then check even after that you cant find the option to pause the scan, please reply to this post along with the screenshot of the scan page.

The steps for Uninstall & Reinstall are as below.

Removal of McAafee from a PC running Windows

How to download and install McAfee consumer products

Regards,
Rajiv S

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srvalentine
Contributor
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Message 3 of 3
‎04-27-2021 05:24 AM

Re: Consumer Total Protection 16.0 R31 Cannot pause scans

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Latest version of Total Protection has the pause button. Thank you for info.

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