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Alain68
Level 7
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Message 1 of 2

Cancel auto-renewal impossible due to lack of button

Hi Everybody,

To make it short, i strictly followed the procedure to cancel auto-renewal but, impossible to find "the button auto-renewal on-off" in my account.

I can only read that my "auto-renewal is on" but no way or option to make it "off".

Any suggestion/solution ?

Kind regards

Alain

1 Reply
Venkat_YM
Moderator
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Message 2 of 2

Re: Cancel auto-renewal impossible due to lack of button

Hi,

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding  cancelling the auto-renewal.

Regards,

Venkat

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