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synwave7
Contributor
Message 1 of 2

Android Safe Connect On/Off Button Disappeared

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I can no longer toggle Safe Connect on or off since the button no longer appears in the pull down menu from the top of the android OS screen.  On my Samsung phone as most Android phones do you can swipe down to reveal the different buttons e.g. Bluetooth, WiFi etc.  I used to see the on/off toggle button for Safe Connect but it's no longer there.  I rebooted my phone, logged off mcafee from my phone nothing helps?

1 Solution

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Hari_durairaj
Moderator
Moderator
Message 2 of 2

Re: Android Safe Connect On/Off Button Disappeared

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Hi @synwave7 

Greetings from McAfee.

We are sorry for the inconvenience caused. We request you to uninstall and reinstall McAfee Safe Connect. If the issue still persists, Kindly reach out to our McAfee Consumer Support through call 1-866-622-3911 or through chat by clicking the below link

McAfee Consumer Support

Regards,
Hari

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1 Reply
Hari_durairaj
Moderator
Moderator
Message 2 of 2

Re: Android Safe Connect On/Off Button Disappeared

Jump to solution

Hi @synwave7 

Greetings from McAfee.

We are sorry for the inconvenience caused. We request you to uninstall and reinstall McAfee Safe Connect. If the issue still persists, Kindly reach out to our McAfee Consumer Support through call 1-866-622-3911 or through chat by clicking the below link

McAfee Consumer Support

Regards,
Hari

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