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carlsir
Contributor
Message 1 of 2
‎02-24-2019 03:57 PM

virus varning

Hej!

Har problem då min tema systemapp sägs vara infekterad och eftersom den är en systemapp kan jag inte göra något...

har provat installera flera andra antivirus men inget hittar sagda virus, vilket får mig att misstänka säljknep.

i infon står det

Tema version 2,1,24

medelhög hotrisk

paketnamn

com.zookingsoft.themestore

avkänningsnamn: Artemis!6d293f09ee88

appen är misstänkt och den kan 

orsaka höga avgifter

skada eller kryptera filer för utpressning

övervaka din enhet och observera dina aktiviteter

... osv ...osv

 

men verkar konstigt att ingen annan antivirus hittar samma och riktigt irriterande att den inte kan åtgärdas... vilket får mig att undra om det är säljknep

Min telefon är en coolpad mega 3 med android 6.0

 

är det någon som har något råd??

 

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1 Reply
alex_a
McAfee Retired
McAfee Retired
Message 2 of 2
‎02-25-2019 04:53 AM

Re: virus varning

Hej,

Tack för att du kontakta McAfee kundtjänst.

För att vi ska kunna hjälpa dig vidare med ditt problem måste du kontakta oss på vårt telefon eller chat support.

Du kan kontakta oss via telefon (på 08 57929004) eller chatt på: http://service.mcafee.com

Med vänliga hälsningar

McAfee kundtjänst.

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