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tomols
Contributor
Message 1 of 2
‎07-30-2017 01:02 PM

Ta bort fil

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Efter genomsökning ligger filen zdwfp64.sys kvar och McAfee kan ej ta bort den!

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alex_a
McAfee Retired
McAfee Retired
Message 2 of 2
‎09-13-2017 06:50 AM

Re: Ta bort fil

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Hej,

Tack för att du kontaktat McAfee Kundtjänst.

Du tar bort filer på följande sätt.

1. Längst upp till höger så hittar du en kugghjul.

2. När du klickar på det så kommer en meny upp.

3. Du väljer Objekt I karantän.

4. Sen så väljer du markera alla och ta bort.

5. Efter det så starta om din dator.

Detta borde fixa problemet.

Med vänlig hälsning,

Alex Alexiev

McAfee Kundtjänst

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alex_a
McAfee Retired
McAfee Retired
Message 2 of 2
‎09-13-2017 06:50 AM

Re: Ta bort fil

Jump to solution

Hej,

Tack för att du kontaktat McAfee Kundtjänst.

Du tar bort filer på följande sätt.

1. Längst upp till höger så hittar du en kugghjul.

2. När du klickar på det så kommer en meny upp.

3. Du väljer Objekt I karantän.

4. Sen så väljer du markera alla och ta bort.

5. Efter det så starta om din dator.

Detta borde fixa problemet.

Med vänlig hälsning,

Alex Alexiev

McAfee Kundtjänst

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