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leffendmonkey
Contributor
Message 1 of 2
‎12-12-2017 11:18 AM

Förnyelse-rabatt

Hej, Jag hade automatisk förnyelse utan att veta. Jag gillar Mcafee och jag tror att en mycket bra skydd för min laptot MEN just nu jag ont om pengar och Mcafee tog 1036,19(kr) från mitt bankonto utan att veta. Kan jag få rabatt? Varför är det så dyrt? Varför Mcafee tog pengar utan Bankid eller nånting annat security? Kan ni göra en rabat för mig och få lite pengar tillbaka? jag tror 1036,19kr är för mycket just nu för mig, annars om ni inte kan göra rabbat kan jaf få pengarna tillbaka iställe? Tackar mvh Leffe

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daniel_b
McAfee Retired
McAfee Retired
Message 2 of 2
‎02-22-2018 06:14 AM

Re: Förnyelse-rabatt

Tjänsten för automatisk förnyelse kallas för Always on Protection och blir föraktiverad när man betalar för första gången till oss. Det står om den i slutanvändaravtalet, som man samtycker med, samt i själva betalningsformuläret. Tjänsten blev införd då majoriteten av våra kunder föredrog att ha en funktion för automatisk förnyelse, så att de inte plötsligt blir oskyddade ifall de glömmer att förnya själva. Du kan läsa mer om detta här: http://se.mcafee.com/root/alwaysOn.asp

 

 

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