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daniel_b
McAfee Retired
McAfee Retired
Message 1 of 1
‎02-28-2018 05:49 AM

Du uppmanas hela tiden att starta om datorn efter en ny produktuppdatering eller förnyelse

Du uppmanas hela tiden att starta om datorn efter en ny produktuppdatering eller prenumerationsförnyelse (TS100430)

Problem

Efter en uppdatering av McAfee-produkten kan du hela tiden bli ombedd starta om datorn. Andra rapporterar samma problem efter att de förnyat eller ändrat sin McAfee-prenumeration.
  
Orsak
Ibland går det inte att ta bort vissa registernycklar, inställningar eller andra filer under uppdateringsprocessen. Om detta inträffar upptäcker produkten objekten och bedömer felaktigt att en uppdateringen körs och uppmanar till omstart. 
 
Lösning
Kör McAfee Virtual Technician (MVT) för att lösa det här problemet:
  1. Gå till http://mvt.mcafee.com/ för att hämta McAfee Virtual Technician (MVT).
  2. Klicka på Hämta och kör på skärmen Felsök och reparera.
  3. Om du blir uppmanad att spara filen mvt.exe, sparar du den på skrivbordet.
  4. Dubbelklicka på mvt.exe (eller klicka på Kör) för att starta Virtual Technician.

    Obs! Klicka på Ja om du blir ombedd av User Account Control att tillåta körning av MVT.
     
  5. Vänta tills MVT har installerats, initierats och uppdaterats. Det kan ta några minuter. MVT genomsöker sedan datorn efter problem med installerade säkerhetsprodukter från McAfee.
  6. Välj Autofix och följ anvisningarna för att låta MVT åtgärda de problem som hittas.
  7. Stäng MVT när processen har slutförts.

---
Alternativa rensningar av Windows Registry - manuellt eller med CCleaner.

Man kan också ladda ned Autoruns fron MIcrosofts hemsida och göra följande:
1. Kör Autoruns som administratör
2. Boka AV mcreboot och alla mcafee och mfe rader ur registret
3. Starta om datorn
4. Radera alla mappar mfe och mcafee som du hittar på datorn
5. Radera alla temporära filer
6. Radera alla tidigare nedladdade mcafee installationsfiler.
7. Logga in på http://www.mcafee.com och starta en ny Mcafee installation

 

Kontakta McAfee Kuntjänst på chatten (http://service.mcafee.com) för att få hjälp med fjärrstyrrning.


Använd Avancerad sökning - https://community.mcafee.com/search.php - för att hitta redan besvarade svar.

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