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Trendsetter
Contributor
Message 1 of 2
‎07-28-2018 03:58 AM

Byte av faktureringsuppgifter

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Hej! Har efter mycket om och men lyckats ändra min mailadress på kontot. Däremot är det helt omöjligt att ändra kontokortsuppgifter. När jag väljer ändra faktureringsuppgift kommer jag bara åt att ändra kontouppgifterna. Vad gör jag?

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daniel_b
McAfee Retired
McAfee Retired
Message 2 of 2
‎07-30-2018 01:40 AM

Re: Byte av faktureringsuppgifter

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Hej Susanna,

Tack för att du kontaktat McAfee Kundtjänst . Efter att ha läst igenom ditt inlägg kommer vi med nöje att försöka lösa ditt problem.

Såvitt jag förstår undrar du hur du kan uppdatera ditt kreditkort online.

Din prenumeration hade löpt ut, därför kunde du inte uppdatera fakturauppgifterna.

Som "tack för besväret" har jag förlängt din prenumeration gratis med 30 dagar.

Nu kan du uppdatera ditt kreditkort online under MITT KONTO, MIN PROFIL, FAKTURAUPPGIFTER.

OBS! Ditt kort måste vara öppen för utländska köp (du kan kolla det med din internetbank).


Kontakta oss via telefon eller chatt på: http://service.mcafee.com så vi hjälper dig.

Vänligen hänvisa till ärendenummer 484570-2485634880

Tack på förhand!


Med vänlig hälsning,
Daniel B
McAfee Kundtjänst

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daniel_b
McAfee Retired
McAfee Retired
Message 2 of 2
‎07-30-2018 01:40 AM

Re: Byte av faktureringsuppgifter

Jump to solution

Hej Susanna,

Tack för att du kontaktat McAfee Kundtjänst . Efter att ha läst igenom ditt inlägg kommer vi med nöje att försöka lösa ditt problem.

Såvitt jag förstår undrar du hur du kan uppdatera ditt kreditkort online.

Din prenumeration hade löpt ut, därför kunde du inte uppdatera fakturauppgifterna.

Som "tack för besväret" har jag förlängt din prenumeration gratis med 30 dagar.

Nu kan du uppdatera ditt kreditkort online under MITT KONTO, MIN PROFIL, FAKTURAUPPGIFTER.

OBS! Ditt kort måste vara öppen för utländska köp (du kan kolla det med din internetbank).


Kontakta oss via telefon eller chatt på: http://service.mcafee.com så vi hjälper dig.

Vänligen hänvisa till ärendenummer 484570-2485634880

Tack på förhand!


Med vänlig hälsning,
Daniel B
McAfee Kundtjänst

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