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yvazquezt
Contributor
Mensaje 41 de 48
‎02-01-2023 10:50 AM

Re: Solicitud de reembolso

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Solicito el reembolso debido a una renovación automática efectuada ayer en mi tarjeta, por lo que me gustaría cancelar la suscripción y pedir una devolución de lo cobrado a mi tarjeta.

 

Mi número de pedido es

DHBFDHN76466

Saludos

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miguelguo
Contributor
Mensaje 42 de 48
‎02-28-2023 04:06 AM

Re: Solicitud de reembolso

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hola me ayudas con mi reembolso, ya llame a atención al cliente pero no responden. número de pedidos es CS3218103697

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miguelguo
Contributor
Mensaje 43 de 48
‎02-28-2023 04:49 AM

Re: Solicitud de reembolso

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hola me ayudarías con un reembolso. ya llame a atención pero no me responden. 

mi número de pedido :CS3218103697

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Isabel12
Contributor
Mensaje 44 de 48
‎03-19-2023 02:54 AM

Re: Solicitud de reembolso

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Hola, se ha hecho una renovación anual automática sin avisarme antes y me gustaría pedir un reembolso y que me devuelvan lo que os habéis cobrado que ha sido 129,95€. El paquete ha sido este 

McAfee® LiveSafe™
(1-year subscription)


Mi número del pedido es CS3235443789. 

Espero una solución. Gracias

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Harry1992
Contributor
Mensaje 45 de 48
‎04-30-2023 03:22 AM

Re: Solicitud de reembolso

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Hola el número de compra es:

CS3263406525

Agradecería mucho que cancelaran la compra por favor 

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Pimientarosa
Contributor
Mensaje 46 de 48
‎07-11-2023 05:06 AM

Re: Solicitud de reembolso

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Hola, tengo el mismo problema que todos, ya cancele la suscripción y me gustaría pedir un reembolso debido a una renovación automática efectuada ayer 10 de julio 2023 a mi tarjeta

No he recibido ningún mensaje de alerta, notificándome que se aproximaba la fecha de caducidad, para poder cancelar la renovación, tal y como se indica en vuestra página.

Exijo, una rápida solución del problema.

actualmente me encuentro fuer del país y el chat virtual no ayuda, y el equipo de soporte tampoco, solo son preguntas frecuentes e información, pero me ha sido imposible comunicarme con servicio al cliente.

PS: Este es el número CS3306760791 que me enviaron en el correo de renovación, día 10 de julio 2023

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Alejandra_Parra
Contributor
Mensaje 47 de 48
‎08-08-2023 07:12 PM

Re: Solicitud de reembolso

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Cómo los puedo contactar llevo más de 15 días enviando mensajes y no tengo respuestas necesito comunicarme desde chile
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GloriaVasquez90
Contributor
Mensaje 48 de 48
ayer

Re: Solicitud de reembolso

Ir a solución

Me gustaría solicitar un reembolso debido a una renovación automática efectuada hoy en mi tarjeta, por lo que me gustaría cancelar la suscripción y pedir una devolución de lo cobrado a mi tarjeta.

Factura CS3362922946.

He tratado de hacerlo por servicio al cliente pero no puedo comunicarme

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