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d-aguilar
Contributor
Mensaje 1 de 2
‎09-23-2021 10:08 AM

Solicitud de reembolso

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Soy de Honduras y he intentado comunicarme con servicio al cliente para que me puedan solucionar mi reembolso pero no sirve ningún numero que Me ofrecen, he llamado en las horas establecidas y en ningún momento me contestan.

mi problema es que realizaron un cobro excesivo y sin mi autorización ya que mi primera compra fue de 19.99 dólares y para la renovación me cobraron 79.99 dólares los cuales no me puedo permitir pagar.

quiero mi reembolso total yy la cancelación del producto. gracias.

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Allwyn_GI
McAfee Retired
McAfee Retired
Mensaje 2 de 2
‎09-23-2021 10:36 AM

Re: Solicitud de reembolso

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Hola @ d-aguilar,

Lamentamos saber que no pudo comunicarse con el servicio de asistencia técnica de su país. Le solicitamos que se comunique con nuestro equipo de soporte accediendo al enlace a continuación para brindarle una mejor asistencia.

Soporte de McAfee

Esperamos que esta información le sea útil.

Saludos,
Allwyn I

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1 RESPUESTA 1
Allwyn_GI
McAfee Retired
McAfee Retired
Mensaje 2 de 2
‎09-23-2021 10:36 AM

Re: Solicitud de reembolso

Ir a solución

Hola @ d-aguilar,

Lamentamos saber que no pudo comunicarse con el servicio de asistencia técnica de su país. Le solicitamos que se comunique con nuestro equipo de soporte accediendo al enlace a continuación para brindarle una mejor asistencia.

Soporte de McAfee

Esperamos que esta información le sea útil.

Saludos,
Allwyn I

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