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OlgaMar
Contributor
Mensaje 1 de 2
‎12-03-2021 05:52 AM

Solicito reeembolso. Yo no he aceptado la renovación del producto

Ir a solución

Buenas tardes, se compro una cuenta mccaffe hace 1 año. el mio vence el 2 de enero y no he aceptado comprar 1. Por favor solicito la devolución del dinero a mi cuenta.

 

2 personas se han encontrado con este problema.
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AvinashP
McAfee Retired
McAfee Retired
Mensaje 2 de 2
‎12-03-2021 06:06 AM

Re: Solicito reeembolso. Yo no he aceptado la renovación del producto

Ir a solución

Hola @OlgaMar,

Lamentamos sinceramente los inconvenientes causados, no tenemos la opción de procesar el reembolso a través del portal de la comunidad. Le rogamos que se ponga en contacto con nuestro equipo de soporte a través del teléfono +34901120175 (Perú) durante el horario comercial para ayudarlo con su solicitud.

También puede ponerse en contacto con nuestro equipo de soporte por chat accediendo al enlace a continuación,
Soporte de chat de McAfee 

Gracias,
Avinash.

Ver la solución en mensaje original publicado

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AvinashP
McAfee Retired
McAfee Retired
Mensaje 2 de 2
‎12-03-2021 06:06 AM

Re: Solicito reeembolso. Yo no he aceptado la renovación del producto

Ir a solución

Hola @OlgaMar,

Lamentamos sinceramente los inconvenientes causados, no tenemos la opción de procesar el reembolso a través del portal de la comunidad. Le rogamos que se ponga en contacto con nuestro equipo de soporte a través del teléfono +34901120175 (Perú) durante el horario comercial para ayudarlo con su solicitud.

También puede ponerse en contacto con nuestro equipo de soporte por chat accediendo al enlace a continuación,
Soporte de chat de McAfee 

Gracias,
Avinash.

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