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Romina247
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Mensaje 1 de 2
‎02-22-2023 09:49 AM

Robo a mi tarjeta

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He intentado ANULAR mi suscripción desde febrero 2022 y aún siguen cobrando a mi tarjeta este año el 17/02/2023 volvieron a realizar otro cobro por un producto que no uso y si mi tarjeta estaba vencida, como pudieron realizar ese cobro? Me meto a la página a intentar mi reembolso, que correspondía ya que estaba dentro de los 30 días de plazo que aparece en la página y no se puede, porque ustedes arrojan error en la página, vaya manera de solucionar los problemas MCAFEE. El número que aparece para comunicar con ustedes no contesta nadie, es un teléfono que no existe. Entonces, ROBAN A SIN VERGÜENZA ALGUNA.  

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Edward_Franso
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Mensaje 2 de 2
‎02-22-2023 09:58 AM

Re: Robo a mi tarjeta

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Hola @Romina247 

Saludos desde McAfee.

Lamentamos las molestias ocasionadas. Te he enviado un mensaje privado, por favor vuelve con los detalles requeridos para ayudarte con el reembolso.

Saludos,
Edward Franso

Ver la solución en mensaje original publicado

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Edward_Franso
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Mensaje 2 de 2
‎02-22-2023 09:58 AM

Re: Robo a mi tarjeta

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Hola @Romina247 

Saludos desde McAfee.

Lamentamos las molestias ocasionadas. Te he enviado un mensaje privado, por favor vuelve con los detalles requeridos para ayudarte con el reembolso.

Saludos,
Edward Franso

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