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Boarder85
Level 7
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Mensaje 1 de 2
‎01-27-2022 11:02 AM

Reembolso

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HOLA,,  he recibido un cargo de 79,95,   corresponde a la renovación anual de antivirus,  el año pasado pague 19,90,   no esperaba un cargo tan grande y quiero solicitar la devolución y el correspondiente reembolso del dinero,   según he leído tengo hasta 30 días para desistir,   agradecería información para poder recuperar el dinero,  esta renovación automática,  al alza sin consentimiento expreso del titular, por un importe que no corresponde al año anterior, me parece que es injustificada.. agradecería un pronta respuesta,

un saludo

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Venkat_YM
Moderator
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Mensaje 2 de 2
‎01-27-2022 11:57 AM

Re: Reembolso

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Hola @Boarder85 ,

Saludo desde McAfee.

Póngase en contacto con el número de soporte español (+34 901 120 175) para ayudarlo en el proceso de reembolso. Póngase en contacto durante el horario comercial los días de semana.

Saludos,

Venkat

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Venkat_YM
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Moderator
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Mensaje 2 de 2
‎01-27-2022 11:57 AM

Re: Reembolso

Ir a solución

Hola @Boarder85 ,

Saludo desde McAfee.

Póngase en contacto con el número de soporte español (+34 901 120 175) para ayudarlo en el proceso de reembolso. Póngase en contacto durante el horario comercial los días de semana.

Saludos,

Venkat

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