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esetalsergio
Contributor
Mensaje 1 de 3
‎12-06-2021 02:43 AM

Reembolso

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Solicito reembolso de una compra que realicé con el objetivo de renovar mi suscripción.

El software me advirtió que no podía realizar la renovación y por ello compré un nuevo paquete y a los pocos días se renovó el anterior.

Por favor, pónganse en contacto e indíquenme cómo proceder.

 

Saludos cordiales

 

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2 SOLUCIONES ACEPTADAS

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Kumar_suman
Moderator
Moderator
Mensaje 2 de 3
‎12-06-2021 03:17 AM

Re: Reembolso

Ir a solución

Hola @esetalsergio,

Lamentamos sinceramente las molestias ocasionadas, no tenemos la opción de procesar el reembolso a través del portal de la comunidad. Le rogamos que se comunique con nuestro equipo de soporte por teléfono al 0800-666-1067 durante el horario comercial para ayudarlo con su solicitud.

También puede ponerse en contacto con nuestro equipo de soporte por chat accediendo al enlace a continuación.

Soporte de chat de McAfee

Gracias,
Kumar.

Ver la solución en mensaje original publicado

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ivanela_i
McAfee Employee
McAfee Employee
Mensaje 3 de 3
‎12-06-2021 03:19 AM

Re: Reembolso

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Lamentamos la confusión causada - para solicitar el reembolso de su compra, es necesario entrar en contacto con el Soporte de McAfee por chat o teléfono:

Link de chat:

https://service.mcafee.com/webcenter/portal/cp/home/contact

Número de atención y servicio al cliente:

Argentina: 0800-666-1067

Ver la solución en mensaje original publicado

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2 RESPUESTAS 2
Kumar_suman
Moderator
Moderator
Mensaje 2 de 3
‎12-06-2021 03:17 AM

Re: Reembolso

Ir a solución

Hola @esetalsergio,

Lamentamos sinceramente las molestias ocasionadas, no tenemos la opción de procesar el reembolso a través del portal de la comunidad. Le rogamos que se comunique con nuestro equipo de soporte por teléfono al 0800-666-1067 durante el horario comercial para ayudarlo con su solicitud.

También puede ponerse en contacto con nuestro equipo de soporte por chat accediendo al enlace a continuación.

Soporte de chat de McAfee

Gracias,
Kumar.

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ivanela_i
McAfee Employee
McAfee Employee
Mensaje 3 de 3
‎12-06-2021 03:19 AM

Re: Reembolso

Ir a solución

Lamentamos la confusión causada - para solicitar el reembolso de su compra, es necesario entrar en contacto con el Soporte de McAfee por chat o teléfono:

Link de chat:

https://service.mcafee.com/webcenter/portal/cp/home/contact

Número de atención y servicio al cliente:

Argentina: 0800-666-1067

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