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Holaholah
Contributor
Mensaje 1 de 3
‎04-28-2023 09:48 AM

Reembolso suscripción anual automática

Quiero solicitar un reembolso de una renovación que se hizo automáticamente a mi tarjeta de crédito hace unos días, por lo que me gustaría cancelar la suscripción y pedir una devolución del dinero cobrado a mi tarjeta, puesto que no recibí con anticipación un correo indicando que mi suscripción sería renovada.  

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Edward_Franso
Moderator
Moderator
Mensaje 2 de 3
‎04-28-2023 12:32 PM

Re: Reembolso suscripción anual automática

Hola @Holaholah 

Saludos desde McAfee.

Lamentamos informarle que no tenemos la opción de iniciar un reembolso a través de la comunidad, por lo que le recomendamos que se comunique con nuestro servicio de atención al cliente mediante el siguiente enlace.

Atención al cliente de McAfee

Saludos,
Eduardo Francisco

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Holaholah
Contributor
Mensaje 3 de 3
‎04-28-2023 02:34 PM

Re: Reembolso suscripción anual automática

Intente realizar el reembolso por medio del servicio al cliente pero al momento de llamar al número que indica la página según mi país, la llamada no entra y dice que el número no existe. 

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