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Kibizu
Contributor
Mensaje 1 de 2
‎03-24-2021 11:49 AM

Reembolso paquete antivirus y cancelación suscripción

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Buenos días, solicito el reembolso de $899 (MX) retirado de mi tarjeta y la cancelación de mi suscripción, ya que no he autorizado la renovación automática.

Mi número de pedido es: PL2712019457

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Rajiv__s
McAfee Retired
McAfee Retired
Mensaje 2 de 2
‎03-24-2021 01:27 PM

Re: Reembolso paquete antivirus y cancelación suscripción

Ir a solución

Hola @Kibizu ,


La renovación automática es una función que ayuda a renovar su suscripción, asegurando que todos sus dispositivos / computadoras estén protegidos. Más información sobre la renovación automática se encuentra en el siguiente documento de McAfee,


Renovación automática de McAfee


Lamentamos que no haya ninguna opción para verificar su suscripción y ayudarlo a procesar el reembolso a través de Community. Por favor comuníquese con nuestro servicio de asistencia telefónica o por chat, donde pueden verificar su cuenta y procesar el reembolso también, si corresponde.

Saludos,

Rajiv S

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Rajiv__s
McAfee Retired
McAfee Retired
Mensaje 2 de 2
‎03-24-2021 01:27 PM

Re: Reembolso paquete antivirus y cancelación suscripción

Ir a solución

Hola @Kibizu ,


La renovación automática es una función que ayuda a renovar su suscripción, asegurando que todos sus dispositivos / computadoras estén protegidos. Más información sobre la renovación automática se encuentra en el siguiente documento de McAfee,


Renovación automática de McAfee


Lamentamos que no haya ninguna opción para verificar su suscripción y ayudarlo a procesar el reembolso a través de Community. Por favor comuníquese con nuestro servicio de asistencia telefónica o por chat, donde pueden verificar su cuenta y procesar el reembolso también, si corresponde.

Saludos,

Rajiv S

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