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Soledad
Contributor
Mensaje 1 de 3
‎06-21-2018 11:07 AM

Reembolso dentro de plazo

Buenas tardes, hace dos años compré la licencia Mcafee total protec con una duración de dos años, la cual sin previo aviso y sin indicación por mi parte ayer fue renovada por 95,95€, el caso es que al estar dentro del plazo solicito el reembolso, ya que el servicio disponible online para reembolsos no permite descargar la solicitud y como no deseo continuar utilizando sus productos, espero poder solucionarlo por este medio y no tener que tramitarlo a través de paypal.

Espero su respuesta. 

 

2 personas se han encontrado con este problema.
2 RESPUESTAS 2
jesusge
Contributor
Mensaje 2 de 3
‎06-24-2018 02:59 AM

Re: Reembolso dentro de plazo

Me encuentro en una situación similar. Por una confusión en la página, mi mujer ya adquirió la protección. Ahora me han pasado el cobro de la renovación automática ¡¡un mes antes!! del vencimiento. Quiero darme de baja de este servicio y el reembolso íntegro de la cuota.

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Former Member
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Mensaje 3 de 3
‎06-26-2018 12:51 AM

Re: Reembolso dentro de plazo

 

Como el cobro ya se ha hecho simplemente nos tiene que contactar y si no han pasado más de 2 meses le vamos devolver el dinero enseguida. Nos puede contactar de Lunes a Viernes ; de 09.00 a 18.00.

 

Teléfono: 901 120 175

Chat : http://service.mcafee.co

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