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Reembolso Renovación Automática

Me han cobrado una renovación automática la cual yo ni sabia que estaba activa. Solicito el reembolso del dinero ya que  me han cobrado 89,95 euros. Ademas todavía no ha entrado en vigorr ya que este pago se ha efectudado el 29/09/2017 y a mi la subscripcion me caducaba el 27/10/2017.

Que se debe hacer para que te reembolsen lo antes posible el dinero?

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