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CAROD1
Contributor
Mensaje 1 de 3
‎10-24-2022 10:29 AM

REEMBOLSO GTM

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Sres Mcafee, buenos días, solcito el reembolso de US$ 94.99 por renovación que yo no autorice, ya intente iniciar un chat en la hora local, y no está habilitado, ya intente hablar a los números de teléfono y tampoco funcionan, deseo continuar con mi servicio pero no a este precio, en amazon, office depot etc, el mismo tiene un valor de US$24.99, y este fue el costo de mi servicio el año anterior.

 

 

Agradezco la solución a este inconveniente

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CAROD1
Contributor
Mensaje 3 de 3
‎10-24-2022 10:56 AM

Re: REEMBOLSO GTM

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Señores, este ya es un problema, me envían un enlace que NO funciona, ni para chat, ni para llamada, estoy solicitando el reembolso de un cobro que no autorice, algún correo, alguna línea directa?, debieran mejorar su servicio al cliente, 

Ver la solución en mensaje original publicado

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2 RESPUESTAS 2
Edward_Franso
Moderator
Moderator
Mensaje 2 de 3
‎10-24-2022 10:35 AM

Re: REEMBOLSO GTM

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Hola @CAROD1 

Saludos desde McAfee.

Lamentamos informarle que no tenemos la opción de iniciar un reembolso a través de la comunidad, por lo que le recomendamos que se comunique con nuestro servicio de atención al cliente mediante el siguiente enlace.

Atención al cliente de McAfee

Saludos,
Eduardo Francisco

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CAROD1
Contributor
Mensaje 3 de 3
‎10-24-2022 10:56 AM

Re: REEMBOLSO GTM

Ir a solución

Señores, este ya es un problema, me envían un enlace que NO funciona, ni para chat, ni para llamada, estoy solicitando el reembolso de un cobro que no autorice, algún correo, alguna línea directa?, debieran mejorar su servicio al cliente, 

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