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cuniculle
Contributor
Mensaje 1 de 3
‎09-22-2021 08:46 AM

Quiero un reembolso

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Se hizo un cargo a mi tarjeta y quiero un reembolso

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ivanela_i
McAfee Employee
McAfee Employee
Mensaje 3 de 3
‎09-27-2021 12:14 AM

Re: Quiero un reembolso

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El servicio de renovación automática es parte de nuestra política de "Siempre en Protección". Al aceptar los Términos y Condiciones del software de McAfee, Ud. está dando su acuerdo para tener la suscripción renovada de forma automática cada año. Esta opción garantiza la protección continua contra amenazas y Malware, que se vuelven cada vez más peligrosos en Internet. Nuestra misión es mantenerlo/a a salvo protegiendo todos sus dispositivos sin ninguna interrupción del contrato. La mayoría de nuestros clientes mantienen esta opción habilitada, pero esto no es obligatorio y se puede desactivar en cualquier momento.

Lamentamos cualquier inconveniencia causada por la política de renovación de McAfee - para poder solicitar el reembolso, es necesario entrar en contacto con un representante del Soporte de McAfee por teléfono o chat:

*Chat - http://service.mcafee.com
*Telefono México: 800-123-3264

Ver la solución en mensaje original publicado

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2 RESPUESTAS 2
Saravanan02
McAfee Retired
McAfee Retired
Mensaje 2 de 3
‎09-22-2021 09:31 AM

Re: Quiero un reembolso

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Hola @cuniculle ,


Lamentamos mucho las molestias, ya que no hay ninguna opción posible para proporcionar un reembolso a través del complejo. Acceda al enlace a continuación para ponerse en contacto con nuestro soporte de chat para ayudarlo con la consulta.

Soporte de chat de McAfee 

Nota: utilizamos el traductor de Google para traducir nuestros mensajes.

Gracias,
Saravanan

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ivanela_i
McAfee Employee
McAfee Employee
Mensaje 3 de 3
‎09-27-2021 12:14 AM

Re: Quiero un reembolso

Ir a solución

El servicio de renovación automática es parte de nuestra política de "Siempre en Protección". Al aceptar los Términos y Condiciones del software de McAfee, Ud. está dando su acuerdo para tener la suscripción renovada de forma automática cada año. Esta opción garantiza la protección continua contra amenazas y Malware, que se vuelven cada vez más peligrosos en Internet. Nuestra misión es mantenerlo/a a salvo protegiendo todos sus dispositivos sin ninguna interrupción del contrato. La mayoría de nuestros clientes mantienen esta opción habilitada, pero esto no es obligatorio y se puede desactivar en cualquier momento.

Lamentamos cualquier inconveniencia causada por la política de renovación de McAfee - para poder solicitar el reembolso, es necesario entrar en contacto con un representante del Soporte de McAfee por teléfono o chat:

*Chat - http://service.mcafee.com
*Telefono México: 800-123-3264

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