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m2r
Contributor
Mensaje 1 de 2
‎10-07-2017 01:06 PM

Problemas con la reinstalación de McAfee

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¿Alguien me puede ayudar?

He intentado muchísimas veces reinstalar mi antivirus McAfee Internet Security y no lo consigo. He seguido todas las instrucciones que se aconsejan en Soporte para particulares de McAfee y no hay forma. Ni siquiera me deja instalar el programa McAfee Software Removal para desinstalar el antivirus.

Adjunto imagen para que vean lo que me sucede.

InstalacionMcAfee.jpg

Una vez reiniciado Windows, la gran sorpresa es que no se ha instalado nada.

Gracias de antemano por la respuesta.

PD. Tengo instalado Windows 7 Home Premium Service Pack 1 actualizado.

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1 SOLUCIÓN ACEPTADA

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marina_grigorov
McAfee Retired
McAfee Retired
Mensaje 2 de 2
‎10-27-2017 06:15 AM

Re: Problemas con la reinstalación de McAfee

Ir a solución

Probablemente, el antivirus funciona en Segundo plano. Intente instalar la siguiente actualización de Windows: Microsoft Security Advisory 3033929 

Si el problema persiste, por favor, mande una captura de pantalla de la lista de programas y carácteristicas y el Windows Update, para verificar cuando ha sido la última actualización realizada

Saludos

Ver la solución en mensaje original publicado

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1 RESPUESTA 1
marina_grigorov
McAfee Retired
McAfee Retired
Mensaje 2 de 2
‎10-27-2017 06:15 AM

Re: Problemas con la reinstalación de McAfee

Ir a solución

Probablemente, el antivirus funciona en Segundo plano. Intente instalar la siguiente actualización de Windows: Microsoft Security Advisory 3033929 

Si el problema persiste, por favor, mande una captura de pantalla de la lista de programas y carácteristicas y el Windows Update, para verificar cuando ha sido la última actualización realizada

Saludos

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