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Josealf
Contributor
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Mensaje 1 de 2
‎04-13-2020 11:48 AM

Precio de suscripción muy superior al de la compra online

Ir a solución

Buenas tardes:

Me han cobrado 89,95€ por la renovación automática de mi suscripción a McAfee Total Protection para 5 dispositivos cuando el mismo producto para 10 dispositivos se puede comprar en su tienda online por 44,95€. La verdad es que son esa diferencia sale más rentable darse de baja y hacer una nueva compra que permitir la renovación automática. Especialmente ahora que lo utilizo en un solo dispositivo. ¿Pueden por favor darme una respuesta o solución que me invite a continuar como en los últimos años con ustedes en lugar de darme de baja y hacer una nueva compra?

Gracias y un saludo

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1 SOLUCIÓN ACEPTADA

Soluciones aceptadas
Madhan
McAfee Retired
McAfee Retired
Informe de contenido inapropiado
Mensaje 2 de 2
‎04-13-2020 12:41 PM

Re: Precio de suscripción muy superior al de la compra online

Ir a solución

Hola,

Lamentamos que su suscripción se renueve automáticamente por un precio más alto.

Le rogamos que se ponga en contacto con nuestro Soporte de McAfee accediendo al siguiente enlace. Lo comprobarán y lo ayudarán más. Si no puede comunicarse en este momento, comuníquese con ellos durante el horario comercial.

Soporte de McAfee

Saludos,
Madhan M

Ver la solución en mensaje original publicado

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1 RESPUESTA 1
Madhan
McAfee Retired
McAfee Retired
Informe de contenido inapropiado
Mensaje 2 de 2
‎04-13-2020 12:41 PM

Re: Precio de suscripción muy superior al de la compra online

Ir a solución

Hola,

Lamentamos que su suscripción se renueve automáticamente por un precio más alto.

Le rogamos que se ponga en contacto con nuestro Soporte de McAfee accediendo al siguiente enlace. Lo comprobarán y lo ayudarán más. Si no puede comunicarse en este momento, comuníquese con ellos durante el horario comercial.

Soporte de McAfee

Saludos,
Madhan M

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