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Montse
Contributor
Mensaje 1 de 2
‎05-08-2022 10:44 AM

No puedo abrir Netflix

Ir a solución

Hola. El viernes instalé el antivirus en mi PC y ahora no me deja abrir Netflix ni Disney plus. En el móvil sin embargo, si puedo.

Cómo puedo solucionarlo??

Gracias

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1 SOLUCIÓN ACEPTADA

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Kumar_suman
Moderator
Moderator
Mensaje 2 de 2
‎05-08-2022 02:26 PM

Re: No puedo abrir Netflix

Ir a solución

Hola @Montse 
Saludos desde McAfee.

Siga los pasos a continuación para solucionar el problema:

  • Asegúrate de que la VPN esté desactivada.
  • Restaurar el firewall a los valores predeterminados.
  • Asegúrese de que la red sea de confianza en Mi red doméstica.

Comuníquese con nuestro equipo de atención al consumidor para obtener ayuda accediendo al siguiente enlace.
Atención al cliente de McAfee
Saludos,
Kumar

Ver la solución en mensaje original publicado

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Kumar_suman
Moderator
Moderator
Mensaje 2 de 2
‎05-08-2022 02:26 PM

Re: No puedo abrir Netflix

Ir a solución

Hola @Montse 
Saludos desde McAfee.

Siga los pasos a continuación para solucionar el problema:

  • Asegúrate de que la VPN esté desactivada.
  • Restaurar el firewall a los valores predeterminados.
  • Asegúrese de que la red sea de confianza en Mi red doméstica.

Comuníquese con nuestro equipo de atención al consumidor para obtener ayuda accediendo al siguiente enlace.
Atención al cliente de McAfee
Saludos,
Kumar

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Responder
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