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ivanela_i
McAfee Employee
McAfee Employee
Mensaje 1 de 1
‎06-23-2017 06:07 AM

La renovación automática aparece activada. ¿Cómo desactivarla?

     La renovación automática es una opción que asegura a los clientes la protección sin interrupción, renovando el producto anualmente a precio oficial, a través de su tarjeta de crédito, 30 días antes del vencimiento de la suscripción. Los clientes que no quieren tener esta opción pueden desactivarla en cualquier momento. La única función de esta opción es tener su equipo protegido todo tiempo.

     Para desactivar la opción de renovación automática desde su cuenta tiene que entrar en es.mcafee.com . Allí tiene que iniciar sesión con su correo electrónico y contraseña de Mcafee, pinchando en Mi cuenta y eligiendo Iniciar sesión. Una vez dentro tiene que pinchar en la casilla Mi Cuenta y se va a desplazar un Menú. La segunda opción es Configuración de renovación automática. Desde allí siempre puede activar o desactivar el servicio.

Si no puede encontrar la página nos puede contactar directamente de Lunes a Viernes ; de 09.00 a 18.00.

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