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NMD
Contributor
Mensaje 1 de 2
‎11-14-2022 09:29 AM

Devolución de producto

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Hola, he solicitado la devolución de un producto. Se realizó el cargo de suscripción sin aviso. He abierto 2 casos y ha sido imposible que me tramitéis la devolución, siempre los cerráis. Los números de caso son 1-122766641 y 1-122443051. O me hacéis la devolución del importe o hago una denuncia con los dos casos que, por el sistema de comunicación con cliente, es imposible resolver.

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Edward_Franso
Moderator
Moderator
Mensaje 2 de 2
‎11-14-2022 10:10 AM

Re: Devolución de producto

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Hola @NMD 

Saludos desde McAfee.

Lamentamos informarle que no tenemos la opción de iniciar un reembolso a través de la comunidad, por lo que le recomendamos que se comunique con nuestro servicio de atención al cliente mediante el siguiente enlace.

Atención al cliente de McAfee 

Saludos,
Eduardo Francisco

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Edward_Franso
Moderator
Moderator
Mensaje 2 de 2
‎11-14-2022 10:10 AM

Re: Devolución de producto

Ir a solución

Hola @NMD 

Saludos desde McAfee.

Lamentamos informarle que no tenemos la opción de iniciar un reembolso a través de la comunidad, por lo que le recomendamos que se comunique con nuestro servicio de atención al cliente mediante el siguiente enlace.

Atención al cliente de McAfee 

Saludos,
Eduardo Francisco

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