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Dclaura
Contributor
Mensaje 1 de 3
‎08-20-2022 01:19 PM

Cobro indebido

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Me habéis cobrado 109,95€ de mi cuenta por un producto vuestro que no he solicitado y quiero que me reembolsen mi dinero cuanto antes o abro una incidencia en la OCU 

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Venkat_YM
Moderator
Moderator
Mensaje 2 de 3
‎08-20-2022 01:57 PM

Re: Cobro indebido

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Hola @Dclaura 

Saludos desde McAfee.

Lamentamos informarle que no tenemos una opción para iniciar el reembolso a través de la comunidad, por lo que le recomendamos que se comunique con nuestro servicio de atención al cliente utilizando el siguiente enlace o llame a nuestro número de línea de asistencia (901 120 175) durante el horario comercial en los dias de la semana.

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Si esta información fue útil de alguna manera o respondió a su pregunta, márquela como la solución aceptada y brinde Kudos si corresponde.

Saludos,
Venkat

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Venkat_YM
Moderator
Moderator
Mensaje 2 de 3
‎08-20-2022 01:57 PM

Re: Cobro indebido

Ir a solución

Hola @Dclaura 

Saludos desde McAfee.

Lamentamos informarle que no tenemos una opción para iniciar el reembolso a través de la comunidad, por lo que le recomendamos que se comunique con nuestro servicio de atención al cliente utilizando el siguiente enlace o llame a nuestro número de línea de asistencia (901 120 175) durante el horario comercial en los dias de la semana.

Soporte de chat de McAfee.

Si esta información fue útil de alguna manera o respondió a su pregunta, márquela como la solución aceptada y brinde Kudos si corresponde.

Saludos,
Venkat

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valeskanicole
Contributor
Mensaje 3 de 3
‎11-09-2022 04:27 PM

Re: Cobro indebido

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Le han devuelto su dinero?. También estoy en la espera de una respuesta por la misma situación. Son unos sinvergüenza
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