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Mayte1
Contributor
Mensaje 1 de 4
‎01-26-2022 02:16 AM

COBRO INDEBIDO SUSCRIPCIÓN AUTOMÁTICA - RECLAMO

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Con fecha de ayer 25.01.2022 me ha cobrado 109,95 € de suscripción sin preguntarme y por tanto sin mi autorización. Según Mcfee y Paypal tenía activada la renovación automática. No tengo noción ninguna a este respecto. En mi banco ante este cobro no autorizado me han anulado la tarjeta.... y piden ponga denuncia policial. Necesito me reembolsen lo antes posible este dinero el cual por otro lado a mi entender es abusivo en cuanto a la cuantía evidentemente.

2 personas se han encontrado con este problema.
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Venkat_YM
Moderator
Moderator
Mensaje 2 de 4
‎01-26-2022 05:19 AM

Re: COBRO INDEBIDO SUSCRIPCIÓN AUTOMÁTICA - RECLAMO

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Hola @Mayte1 ,

Saludos desde McAfee.

Sentimos los inconvenientes causados. Te he enviado un mensaje privado, amablemente vuelve con los detalles requeridos para ayudarte con el reembolso.

Saludos,

Venkat

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Venkat_YM
Moderator
Moderator
Mensaje 3 de 4
‎02-24-2022 10:58 AM

Re: COBRO INDEBIDO SUSCRIPCIÓN AUTOMÁTICA - RECLAMO

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Hola @Mayte1 

Saludos desde McAfee.

Como comentamos, hemos iniciado el reembolso por nuestra parte. Su número de pedido de reembolso es PL2968736888.

Saludos,
Venkat

Ver la solución en mensaje original publicado

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Venkat_YM
Moderator
Moderator
Mensaje 2 de 4
‎01-26-2022 05:19 AM

Re: COBRO INDEBIDO SUSCRIPCIÓN AUTOMÁTICA - RECLAMO

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Hola @Mayte1 ,

Saludos desde McAfee.

Sentimos los inconvenientes causados. Te he enviado un mensaje privado, amablemente vuelve con los detalles requeridos para ayudarte con el reembolso.

Saludos,

Venkat

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Venkat_YM
Moderator
Moderator
Mensaje 3 de 4
‎02-24-2022 10:58 AM

Re: COBRO INDEBIDO SUSCRIPCIÓN AUTOMÁTICA - RECLAMO

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Hola @Mayte1 

Saludos desde McAfee.

Como comentamos, hemos iniciado el reembolso por nuestra parte. Su número de pedido de reembolso es PL2968736888.

Saludos,
Venkat

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jav4
Contributor
Mensaje 4 de 4
‎08-05-2022 02:53 PM

COBRO INDEBIDO JAMAS HE CONTRATADO SUS SERVICIOS

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Hola necesito ATENCION URGENTE, tengo comprobante de cobro Automático NO AUTORIZADO   sin mi consentimiento, a través de mi tarjeta BruBank, se ha debitado $2000 pesos Argentinos (ARS) Vivo en Buenos Aires Argentina y JAMAS HE CONTRATADO NINGUN SERVICIO DE MCAFEE, solicito de inmediato el reembolso del cobro y solución urgente de este asunto. Espero respuesta URGENTE. Gracias

 COMPROBANTE DE COBRO ILEGAL

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