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Lourdeshr
Contributor
Mensaje 1 de 2
‎07-15-2022 12:28 PM

COBRO EN DÓLARES OFERTA EN SOLES

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Hola el 23 de junio de este mes compré en línea McAfee que estaba la oferta a 98 SOLES para 3 equipos.

Hice el pago, me enviaron el recibo a mi correo indicando el monto que pagué. Sin embargo, cuando veo en mi tarjeta me doy con la sorpresa que me han cobrado en DÓLARES 27.12

POR QUÉ? AL PONERLO EN DÓLARES SE ACABÓ LA OFERTA! Al final salí pagando más.

Quiero que esto se corrija pues no pienso continuar con la renovación automática si van a ofertar en soles y luego cobrarme en dólares.

Espero solución a la brevedad 

 

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Edward_Franso
Moderator
Moderator
Mensaje 2 de 2
‎07-15-2022 01:13 PM

Re: COBRO EN DÓLARES OFERTA EN SOLES

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Hola @Lourdeshr 

Saludos desde McAfee.

Lamentamos las molestias ocasionadas. Le solicitamos que se comunique con nuestro servicio de atención al cliente de McAfee mediante el siguiente enlace.

Soporte de chat de McAfee

Saludos,
Eduardo Francisco

Ver la solución en mensaje original publicado

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Edward_Franso
Moderator
Moderator
Mensaje 2 de 2
‎07-15-2022 01:13 PM

Re: COBRO EN DÓLARES OFERTA EN SOLES

Ir a solución

Hola @Lourdeshr 

Saludos desde McAfee.

Lamentamos las molestias ocasionadas. Le solicitamos que se comunique con nuestro servicio de atención al cliente de McAfee mediante el siguiente enlace.

Soporte de chat de McAfee

Saludos,
Eduardo Francisco

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