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thithi0708
Contributor
Message 1 of 5

request refund

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I would like to request refund to my friend, he could not contact via call or any social media to requets

1 Solution

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Kumar_suman
Moderator
Moderator
Message 5 of 5

Re: request refund

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Hi @thithi0708 ,

Greetings from McAfee.

Your Auto-Renewal is automatically cancelled as we have initiated the refund. You will not be charged in the future.

Regards,

Kumar

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4 Replies
Kumar_suman
Moderator
Moderator
Message 2 of 5

Re: request refund

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Hi @thithi0708 

Greetings from McAfee.
We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,
Kumar

Kumar_suman
Moderator
Moderator
Message 3 of 5

Re: request refund

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Hi @thithi0708 ,

Greetings from McAfee.

As per your request, refund has been initiated. Your order number is CS2929894981. The amount will be reverted back within 5-7 business days.

Regards,

Kumar

thithi0708
Contributor
Message 4 of 5

Re: request refund

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Hi,

 

Please also cancel subscription for the account that requested refund to avoid being charged in future

Kumar_suman
Moderator
Moderator
Message 5 of 5

Re: request refund

Jump to solution

Hi @thithi0708 ,

Greetings from McAfee.

Your Auto-Renewal is automatically cancelled as we have initiated the refund. You will not be charged in the future.

Regards,

Kumar

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